Hi, I’m Sue Thomas, a British Horse Society Accredited Coach and Business Professional
My Message
I have been a coach, trainer and equestrian centre owner/manager for over 25 years. I have taken that experience into the business world as a Management Consultant helping businesses and government become effective and efficient in their operations.
I have helped organisations improve their provision of customer centric services, improve & reduce their cost base and improve & extend their revenue. I support my clients to design an optimal Operating Model, re-design & streamline their processes and implement the change for businesses to achieve the results they are looking for.
Successful people do what unsuccessful people are simply unwilling to do.
– Jesse Doe
Background
As Founder and Director of Sensato, Sue has helped develop solutions that have transformed the businesses and organisations she has worked with.
Experience
Sue is a BHS Level 3 Accredited Coach with BHS Stable Manager Certificate. Sue is also a Fellow of the Institute of Consulting, a member of both the International Institute of Business Analysis and Project Management Institute.
Expertise and Skills
Sue has developed and implemented solutions that have:
Aligned Digital aspirations to actual delivery
Enabled process cost reductions including optimised procurement and use of key supplies such as feed, bedding (equestrian businesses) and contract/supplier management
Enabled evidence-based decision-making by re-designing or optimising Business or Organisation structure and the capture and use of data
Improved staff engagement with helping the business improve and increase revenue
Topics
Utilising what makes big private sector companies successful for my clients especially my Equestrian Business clients
Business System and Organisation design
Process design
Programme and Project Delivery
Business Analysis
Understanding and implementing GDPR
Embrace technology and Digital capability